BANKAI AGRIFOOD PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 having CIN: U15400GJ2022PTC132323 and having its registered office at Plot No. 8, Khushman Society, Nr. Subhash Chowk, Swami Vivekananad Marg, Memnagar, Ahmedabad, Gujarat, 380052 (hereinafter referred as “Company/BAPL” which expression shall, unless repugnant or inconsistent to the subject or the context thereof, mean and included its Subsidiaries, Group Companies, Holding Companies, Sister Concern, Affiliates, successors and permitted assigns) is the sole and exclusive owner of the brand “AMOYA” and the website www.bankaiagrifood.com (hereinafter referred to as “website”) is exclusively owned, operated & controlled by BAPL.

We are ardent in veneration of the privacy and security of the users of this website. We have created this privacy statement in order to exhibit it’s commitment towards privacy & confidentiality obligations.

We recognize that holding your faith is one of the most imperative thing for our business and shielding your privacy is our highest priority. We have prepared this Privacy Policy to help you understand how we safeguard the personal information you provide to us on our Website.

BAPL, under no circumstances, shall be responsible or accountable for the privacy information or practices of any third party to which our Website contains a link. By downloading, accessing or using our Website, or providing information to us in connection with our Website, you agree to the Terms and Conditions of this Privacy Policy.

This Privacy Policy explains briefly the manner your data is collected and used by BAPL on the website. As a visitor to the website/ customer we recommend you read the Privacy Policy carefully in its entirety, so you understand all the practices and procedures we follow relating to your privacy. By accessing the services provided by the website you agree to the collection and use of your data in the manner provided in this Privacy Policy.

PREAMBLE:

In this privacy policy, we will inform you about the type of information that is collected about you on this Website, how the information is collected, what the information will be used for and to whom it will be given.

INFORMATION TO BE COLLECTED:

During the registration process on the website, BAPL may collect the following personal information about you including but not limited to: Full name, alternate email, mobile number and contact details, Postal code, Demographic details (like your age, gender, occupation, education, address etc.) and details about the pages on the website you visit the links you click on the website, the number of times you access the page and other

such browsing details. BAPL collects personal data only in a voluntary registration process, an on-line survey or a combination of them.

In order to use our services, it is important that you disclose your aforementioned information.

Rest assured as we handle all your personal information, which includes your credit card information and ordering process, through our 256-bit encryption Secure Socket Layer (SSL) connection.

When you use our Website, our server recognizes you automatically and collects your IP address, assigned to you by your Internet Service Provider. To help us analyze the usage of our Website and related services, and to share more relevant information with you, we also collect and keep track of Other Information such as your Website searches. If you are subscribed to any of our marketing communications, including newsletters and destination alerts, it is necessary for you to disclose Personal Information such as your name and email address and Other Information such as your home country, gender, age etc.

We also use cookies to collect information about the performance and usability of our Website. You can contribute to the site in a number of different ways, including writing reviews, uploading photos, and rating. We may display this information (your “Content”), for the benefit of other users, and use them for promotional purposes.

Detailed information on the use of cookies on this website, and how you can decline them is provided in our cookie policy. If you do not agree, kindly disable cookies from your browser settings.

NOTE: IF YOU INCLUDE PERSONAL INFORMATION IN YOUR CONTENT, IT CAN BE USED AND VIEWED BY OTHERS. WE ARE NOT RESPONSIBLE FOR THE INFORMATION YOU CHOOSE TO INCLUDE IN YOUR CONTENT.

In addition, as part of our website operation, we reserve the right to automatically collect and track:

  • The home server domain names
  • E-mail addresses
  • Type of mobile, computer, and type of web browser you are using while you use our Website.

USAGE OF YOUR PERSONAL INFORMATION

BAPL will use your personal information to provide personalized features to you on the website and to provide offers to you through the website and other channels. BAPL will also give this data to its business associates and partners to contact you when necessary to provide the services requested by you. BAPL will use this information to maintain transaction history as governed by existing law or policy. BAPL may also use contact information internally to direct its efforts for product improvement, to contact you as a

survey respondent, to inform you when you win a contest; and to send you promotional content from its contest sponsors or advertisers. BAPL will also use this information to serve various promotional and advertising content to you via display advertisements through the Google Ad network on other third-party websites. You can decline Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (which excludes details that can identify you specifically) which includes transaction data and demographic and location details may be provided to partners of BAPL for developing additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.

We also use your personal information in the following ways:

  • To provide you with the information you request about our services
  • To send you email messages and information
  • To ensure you are correctly billed
  •  To measure and track demographic details about our customers
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  • To target content on our Website to more closely match your interests
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  •  To target appropriate content for email marketing messages to better match your interests
  •  To provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.
  • To ensure that the Website functionality works actively wherein we provide facilities like calling, chatting, etc.

BAPL does not use your financial information for any purpose other than to complete a transaction with you. BAPL doesn’t sell or lease your personal data and will not reveal any of your personally identifiable information to third parties. In places where it has your permission to provide products or services you’ve asked for and such information is important to provide these products or services the information may be shared with BAPL’s business associates and partners. BAPL may, however, share consumer information on an aggregate with its partners or third parties where it seems necessary. In addition BAPL may use this data for promotional content, to help investigate, avoid or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any individual, violations of the Site’s terms of use or to safeguard against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

If you connect with BAPL through Facebook, Twitter and/or any other social networking portal or any other websites then the information that you share with those websites are governed by their privacy policies.

Some of the Personal Information we collect is shared with our service partners who are directly involved in fulfilling the services you have signed up from us. We only provide our service providers with your name and your local contact details and not any other Personal Information. If you decide to provide any Personal Information directly to a

service provider, we recommend that you review the service provider’s privacy policy to determine how such service providers may use or disclose your Personal Information.

The website and third-party vendors, which includes Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and show adverts based on someone’s previous visits to the Site.

We also share your Personal Information with third parties contracted to provide us with marketing and data reporting services who are bound by an obligation of confidentiality.

We are currently contracting with several partners to help manage and optimize our business and communications. We use the services of third-party marketing companies to help us measure the effectiveness of our advertising and how users use our Website. To do this, we use web beacons and cookies provided by such marketing companies in connection with our Website. The information we collect helps us understand our Customers’ preferences.

We may also use or disclose Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose other information for any purpose. In some instances, we may combine other information with Personal Information (such as combining your name with your geographical location). If we combine any other information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

OUR SECURITY AND STORAGE MEASURES

To protect against the loss, misuse and changes of the information under its control, BAPL has in place appropriate physical, electronic and managerial systems. For example, BAPL servers are accessible only to authorized individuals and your details are shared with employees and authorized personnel only on a need-to-know basis to finish the transaction and to provide the services requested by you. Although BAPL will endeavor to protect the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that BAPL will have no liability for revealing your information due to errors in transmission or any unauthorized acts of third parties.

BAPL seeks to maintain the integrity and security of your Personal Information. We use industry-standard protocols while receiving and transferring your Personal Information. We seek to store your Personal Information in secured operating environments that are not accessible to the general public. We also ensure that the security measures are in place to protect against the loss, misuse or alteration of your Personal Information by

our internal stakeholders. All our internal stakeholders are bound by our Confidentiality obligations.

BAPL will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you to tell us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from our Website and let you know what steps need to be taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

INDIAN DATA PROTECTION LAWS

India’s data protection framework is governed by the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules), and the recently enacted Digital Personal Data Protection Act, 2023 (DPDPA). These laws standardize the handling of personal data across India and impose strict requirements on organizations for collecting, processing, and storing personal information.

The DPDPA extends enhanced rights to individuals (data principals), including the right to access, correct, and erase personal data, and ensures that organizations (data fiduciaries) uphold principles of transparency, accountability, and security when managing such data. Consent is central to data processing, ensuring individuals retain control over their personal information.

If you are an Indian resident, rest assured that we process your information in compliance with the DPDPA, 2023, SPDI Rules, and other applicable Indian regulations.

To uphold data security, we implement industry-standard Reasonable Security Practices and Procedures and execute necessary data processing agreements with our partners and stakeholders. We are committed to ensuring that your personal data is managed securely and in compliance with all legal requirements.

For more information about Indian data protection laws, please refer to the official guidelines and notifications issued by the Ministry of Electronics and Information Technology (MeitY), Government of India.

LINKS TO OTHER WEBSITES

Our Website may contain links to other Websites, Webpages & Document resources. We encourage contributors and other third parties to implement policies and practices that respect your privacy. We are not, however, responsible for any other Website’s privacy practices or Website content. We are not responsible for the content, accuracy or opinions expressed in such Websites, and such Websites are not investigated, monitored or checked for accuracy or completeness by BAPL. Inclusion of any linked Website on our Website does not imply approval or endorsement of the linked Website by us. If you

decide to leave our Website and access these third-party sites, you do so at your own risk.

CHANGES TO OUR PRIVACY POLICY

BAPL reserves the right to change this Privacy Policy by posting the changes on its Website. You can determine when this Privacy Policy was last updated by reviewing the “LAST UPDATED” legend below. We request you to review this privacy policy from time to time to ensure that you are familiar with the most current version of the policy.

CONTACTING US

If you have any questions about BAPL’s Privacy Policy or to change or update any information you have provided, you can do it online, then please email us at care@bankaiagrifood.com.

ACCEPTANCE OF PRIVACY POLICY

By using our services, you give us consent to collect, use, and store your information in the manner described in this Privacy Policy.

You can withdraw your consent at any time by deleting placed cookies and disabling cookies in your browser or changing settings on your mobile device. If you would like to withdraw your consent to maintaining Personal Information you submitted to us through contact form or downloading materials, drop us an email on care@bankaiagrifood.com.

By using this Website, you agree to our terms as well as any changes posted to this Privacy Policy.

 

If you do not agree to the terms of our Privacy Policy, DO NOT USE our Website.